Terms of Service

Last updated November 15, 2026

These terms are an agreement between you and Affordable Bookkeeping Services (“we”, “us”) for using Business Back Office (the “app”). By creating an account or using the app, you agree to them. If you use the app for a business, you agree on the business’s behalf and confirm you’re allowed to.

1. Accounts

You need an account to use the app. Keep your password private and your details accurate. You’re responsible for what happens under your account. Tell us right away at hello@affordablebooks.ca if you think someone else has used it.

A business has one Owner, who decides who joins its team and what each person can see and do. The Owner can hand the business over to someone else on the team.

2. Packages and payment

The Owner Package is paid by the business, every 4 weeks or monthly, at the price shown under Billing, plus applicable taxes. It renews automatically until it’s cancelled. Payments are processed by our payment provider; we don’t store full card numbers. If a payment fails, the business is paused until it’s paid.

The Bookkeeping Package is only for businesses that use Affordable Bookkeeping Services for bookkeeping. It’s included with those services, and bookkeeping fees are set out in your agreement with us and charged as shown under Billing.

We may change prices with at least 30 days’ notice. Except where the law requires otherwise, payments aren’t refunded for partial periods.

3. Our access to your business

To support you and provide bookkeeping services, Affordable Bookkeeping Services can open a business in the app in its Bookkeeper role:

• Bookkeeping clients (businesses we set up for you, or that you set up from our invitation): we can open the business when we need to, to provide our services.
• Other businesses: we first email the Owner to ask. We can only open the business if the Owner gives access, and only for the time shown in the request (currently 14 days).

Each time we open a business, it’s recorded. Only Affordable Bookkeeping Services and the bookkeepers on our team can do this; the app doesn’t give outside bookkeepers access.

4. Your data

Your business’s information stays yours. You give us permission to store, process and show it only to run the app, provide our services, keep it secure, and as described in our Privacy Policy. You’re responsible for having the right to put information in the app, including your staff’s information.

5. Connected services

The app can connect to other services, such as your point of sale, bank or accounting software. Those services have their own terms, and we aren’t responsible for them. You can disconnect them at any time.

6. Acceptable use

Don’t misuse the app: for example, don’t try to get into accounts or businesses that aren’t yours, interfere with how it works, copy it, or use it for anything unlawful.

7. The app’s numbers

The app helps you count cash, track sales, costs and inventory, and prepare information for your books. It doesn’t replace professional accounting, tax or legal advice, and you’re responsible for checking the numbers you rely on.

8. Availability and changes

We work to keep the app available and secure, but we can’t promise it will always be available or free of errors. We may improve or change the app, and we’ll tell you about changes that significantly affect you.

9. Liability

To the extent the law allows, the app is provided “as is”, and we aren’t liable for indirect or consequential losses, such as lost profits or data. Our total liability for any claim is limited to the amount the business paid us for the app in the 12 months before the claim.

10. Ending

You can stop using the app and cancel the Owner Package at any time under Billing. We may suspend or close an account that breaks these terms or isn’t paid. When a business closes its account, we can give the Owner a copy of its data on request.

11. General

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. We may update these terms; if we make important changes, we’ll let you know before they apply. Questions: hello@affordablebooks.ca.